Monday, October 1, 2012

What Makes Freedom Home Health And Hospice Different From All The Other Agencies?


Gena Bertelsen, Community Liaison Specialist
Many times during interviews with potential clients I am asked, "What can you do that other agencies can't?" The truth of the matter is this; ALL Home Health and Hospice agencies are regulated by the Federal Government and can only offer what is allowed by the government.  In short, we ALL provide the EXACT same services.  So what makes us different from a company that is owned by someone on the East coast whose bottom line seems to be the most important thing?  A few things set us apart from the rest:

We are locally owned, kind of like the mom and pop gas station or grocery store that used to be on the corner but has been pushed out of business by big box stores and chains.  We have always been locally owned and plan to stay that way.  We believe it gives us a better outlook on the needs of the patient and their family because we live here too!

100% of our past clients would recommend us to others. I love the fact that our team has provided excellent care, educates the patient and family about the process they are going through and, in many instances, gone above and beyond the call of duty such as checking on family members at home when a loved one has a hospital stay, attending Doctor appointments with the patient to understand and communicate with the Doctor about the patients care and taking the time to get to know each patient individually.   

We serve,educate and support the community. Next to excellent patient care, our primary focus lies in serving, educating and supporting our community.  

We educate groups at every opportunity about services and resources that are available to them or their loved one whether it be Home Health, Hospice, Private Duty, Medicaid and Medicare or other topics important to caregiving.

I facilitate 3 different caregiver support groups throughout Utah County sharing information, resources and my own personal experiences to help rejuvenate and energize caregivers who may be suffering from caregiver burnout.  Click the CARE meetings tab at the top of the page for a list of meetings.  These are free and you may come to one or all.

I realize that there are many choices....and who serves you is YOUR choice...but I hope that you will consider Freedom Home Health and Hospice when you are in need of Home Health or Hospice Services. 

After all....it is the American thing to do;)

Give our office a call with any questions you may have concerning Home Health or Hospice services, 801-225-3377.



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